Tips For A Successful GoStoring Storage Delivery

Tips For A Successful GoStoring Storage Delivery

At GoStoring, we’re dedicated to making your storage experience simple, seamless, and stress-free—from delivery and pickup to relocation or storage at one of our secure facilities. To help ensure everything goes smoothly, here are some important guidelines and tips for a successful GoStoring delivery.

HOA Rules & Gated Community Access

  • If your residence is governed by a Homeowners Association (HOA), we recommend contacting them in advance to check for any restrictions or time limits regarding storage container deliveries.

  • Please notify the gatehouse ahead of our arrival to avoid delays or the need for a return trip.

  • If your community requires delivery through a designated truck entrance, be sure to inform us ahead of time.

  • If we are unable to complete a delivery or pickup due to un-communicated HOA or community restrictions, a redelivery fee will apply.

Preparing for Your GoStoring Container Delivery

  • Our drivers need a clear, obstruction-free path for delivery and pickup. Please remove any vehicles, lawn equipment, toys, or other obstacles from the area in advance.

Container Placement at Your Location

  • If you have a preferred placement for your container, please notify us before your scheduled delivery.

  • If you are not present during delivery and later request the container to be moved, a $50 repositioning fee will apply.

Storage Facility Access & Placement

  • Make sure the container doors are securely closed before we move or store your unit. We are not responsible for damage due to unsecured doors.

  • Please provide at least 72 hours’ notice if you need to access your container at our facility.

  • Any changes to your original order will incur a $50 change fee.

Container Relocation & Pickup

  • Your account must be current and free of outstanding balances to schedule a pickup or relocation.

  • We require at least 3 business days’ notice for all relocation or pickup requests.

  • We recommend scheduling your pickup for the day after your container is fully packed as we cannot guarantee a specific pickup time.

  • If we are delayed due to wait time exceeding 15 minutes upon arrival, a $50 waiting fee will apply.

  • Any cancellations or changes to your confirmed pickup/delivery date or time will incur a $50 change order fee.

  • Transportation charges are based on actual distance and may differ from your initial quote. Any updates will be included in your confirmation email or text.

Completing Your GoStoring Rental

  • Your container must be completely empty before final pickup. A $50 cleaning fee will be charged if items remain inside.

  • All locks must be removed from the container. A $50 lock removal fee applies if locks are left on.

  • To avoid being charged for the next billing cycle, you must request your final pickup at least 3 business days before your next monthly renewal date.

Thank You for Choosing GoStoring!

We’re proud to be part of your storage journey and committed to providing excellent service every step of the way. Please reach out with any questions, we’re here to help!

Note: Additional charges may apply if outlined conditions are not met.